Family Service & Guidance Center of Topeka, Inc.

  • CBS Team Leader - Administrative

    Job Locations US-KS-Topeka
    Job ID
    # of Openings
    Job Post Information* : External Company Name
    Family Service & Guidance Center
    Job Post Information* : External Company URL
    Regular Full-Time (w/ Benefits)
    Community Based Services Program
  • Overview

    The CBS Team Leader-Administrative is responsible for the oversight of non-direct service tasks for multiple CBS positions (CPST, Care Coordinators, and Parent Support). This position will provide guidance and direction in the areas of training, productivity, documentation, Agency log approval, and staff recognition. This position oversees processes’ compliance.



    • Monitor and assess CBS staff documentation expectations. This includes, but is not limited to, progress notes, Consumer Status Reports (CSR’s), and the Child Behavior Check List. Serves as the primary point of contact regarding timely completion of all documentation. 
    • Assigns all cases within the CBS department and ensures timely follow-up with appointments post-assignment.
    • Monitor CBS staff productivity performance and fosters plans to ensure CBS staff maintain their productivity expectations. Identifies and eliminates barriers to successful productivity performance.
    • In collaboration with others, monitors and aids in the development of the CBS departmental budget. As needed, assists in developing, implementing and monitoring budgetary enhancement plans.
    • Monitors the bad debt report and facilitates remedies to minimize FSGC exposure to bad debt.
    • Responsible for ensuring departmental timesheets are completed in compliance with FSGC guidelines and standards. Receives/processes time-off requests when other CBS Team Leader(s) are absent in collaboration with the other Team Leaders to ensure consistency.
    • Monitoring and planning staff recognition events.
    • Is responsible for the review CBS staff mileage logs and their timely submission.
    • Coordinate use of CBS activity materials and room.
    • Helps to coordinate all CBS Staff Training (CPST, CC, PS and others as assigned).
    • Along with others, aids in the formulation and implementation of the departmental strategic plan. Assists with consumer complaint issues and collaborates with others within the CBS department and the Director of Quality Management to resolve complaints.
    • In collaboration with other FSGC staff, provides internal programmatic audits related to services provided through the CBS department to ensure billing compliance and customer satisfaction.



    • Bachelor’s degree in a human services field from an accredited university or college preferred. OR High school diploma/equivalent and 4+ years related experience required.


    • Supervisory experience required.
    • Must have 1+ years’ experience working with children.
    • Program management experience preferred.
    • Must have valid driver’s license, current auto insurance, a good driving record and a reliable vehicle.


    Work Environment:

    Office environment; frequent interruptions occur; expected to help manage a program which deals with individuals in crisis; risk of exposure to aggressive and/or acting out (verbal and physical) children and youth, and exposure to low socioeconomic homes and neighborhoods.


    Background checks and drug screen required.


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